FAQs
What types of products do you offer?
We specialise in personalised gifts, custom gift boxes, hand-poured soy candles, diffusers and perfumes. Our products are vegan, cruelty-free, non-toxic, and palm oil-free, using premium Australian fragrance oils.
Can I customise a gift box or product?
Absolutely! We love creating tailor-made gifts that reflect thoughtfulness and care. Feel free to contact us at decor8solutions@outlook.com with your budget and style preferences, and we’ll design something unique for you.
What fragrances are available for perfumes?
We offer a variety of premium fragrances, including:
1 Million (Paco Rabanne)
Acqua Di Gio (Giorgio Armani)
Aventus (Creed)
Baccarat Rouge (Maison Francis Kurkdjian)
Black Opium (Yves Saint Laurent)
Chanel No.5 (Chanel)
Chloe
Coco Mademoiselle (Chanel)
Elie Saab
Flowerbomb (Viktor Rolf)
Gucci Oud
Issey Miyake L'eau Dissey
J'adore (Christian Dior)
Kyoto in Bloom (Glasshouse)
Lady Million (Paco Rabanne)
Narcisco Rodriguez for Her
Noa (Cacharel)
Noir (Tom Ford)
Santal 33 (Le Labo)
Si (Giorgio Armani)
Stella (Stella McCartney)
If you’re looking for a specific fragrance not listed, let us know, and we’ll do our best to source it.
How should I burn and care for soy candles?
Burn the candle until the wax melts to the edges to prevent tunneling. This can be between 2-4hours.
Trim the wick to 5mm before each use.
Avoid burning for more than 4 hours at a time to prevent overheating.
Discontinue use when only 1cm of wax remains.
For more tips, check our Candle Care Guide on our website.
Why does my candle look uneven after use?
This is a natural characteristic of 100% soy wax. Uneven appearance does not affect the fragrance, burn quality, or overall performance of the candle.
What is the lead time for orders?
Most products are made to order. Please allow:
3–5 business days for standard products.
Custom orders (e.g. gift boxes) may require additional time.
Please contact us if you need assistance with a specific timeline.
How much does delivery cost?
Local delivery - $5 to Wollert, Epping, South Morang, Mernda, Doreen
Flat-rate shipping Australia-wide - $15
Delivery fees for gift boxes vary; please contact us.
We also offer free contactless pickup in Wollert by appointment.
What payment methods do you accept?
We accept all major payment methods at checkout. For inquiries, email us at decor8solutions@outlook.com.
Do you ship internationally?
Currently, we only ship within Australia.
How do I contact Decor8 Solutions?
You can reach us at:
Email: decor8solutions@outlook.com